Contra Advisory LLP (“we” or “us” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information in connection with our fully autonomous algorithmic trading SaaS platform (“Platform”).
By using our Platform, you agree to the terms and conditions of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Platform.
Information We Collect
We may collect the following types of personal information from you:
- Personal and Contact Information: name, email address, phone number, mailing address, and other contact details.
- Financial Information: bank account details, trading account details, and other financial information.
- Trading Data: trading history, order details, and other transactional information.
- Technical Information: device information, IP address, browser type, and other technical information.
- Other Information: any other information you voluntarily provide to us. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
How we use your information
We use your personal information for the following purposes:
- To provide and maintain the Platform.
- To process and execute trades on your behalf.
- To provide customer support and respond to your inquiries.
- To send you promotional emails and other marketing communications.
- To comply with legal and regulatory requirements.
How We Disclose Your Information
We may disclose your personal information to the following categories of recipients:
- Service Providers: we may share your personal information with service providers who perform services on our behalf, such as hosting, payment processing, and marketing.
- Professional Advisors: we may share your personal information with professional advisors, such as lawyers and accountants.
- Regulatory Authorities: we may share your personal information with regulatory authorities as required by law or in response to a legal process.
Data Retention and Security
We retain your personal information for as long as necessary to provide the Platform and comply with legal and regulatory requirements. We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, and misuse.
Your Rights
You have the following rights regarding your personal information:
- Access: you have the right to access the personal information we hold about you.
- Correction: you have the right to request correction of your personal information if it is inaccurate or incomplete.
- Deletion: you have the right to request deletion of your personal information.
- Objection: you have the right to object to the processing of your personal information.
- Portability: you have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us using the contact details provided below.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on our Platform. If we make material changes to this Privacy Policy, we will notify you by email or through our Platform.
Contact us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@contraadvisory.com
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.